While we make all our products with the highest integrity and quality, Chains are inherently delicate by nature. If there is a chain breakage due to a manufacturer error, we are happy to offer repairs for one year from the purchase date.
Our solid gold ends, clickers, and charms have a lifetime guarantee for any manufacturer defects. We will replace any broken items at our discretion or issue you a store credit if we are not able to exchange them. For more information please head to Returns + Exchanges